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Case study

B2B lead generation & multi-channel outreach

Pikni Childcare — childcare providers investing in youth; AI care solutions and B2B outreach to facility decision-makers.

Full-funnel automation from lead discovery through personalised outreach.
Parallel email sequences and LinkedIn DM campaigns with adaptive AI copy.
Salesforce as the single source of truth for sends, replies, and qualification.

Project overview

Aerra AI collaborated with Pikni Childcare, a childcare technology solutions provider, to develop an AI-powered B2B lead generation and multi-channel outreach automation system. This system automates the entire sales pipeline from lead discovery and personalization to intelligent email and LinkedIn outreach sequences. The solution focuses on identifying high-quality prospects in the childcare industry, creating hyper-personalized messaging based on prospect data and social media activity, and managing sophisticated multi-touch campaigns across email and LinkedIn channels with AI-driven content adaptation.

By integrating advanced AI for content personalization, lead qualification, and engagement tracking through Salesforce CRM, the solution delivers a comprehensive sales automation pipeline. The system enables Pikni Childcare to efficiently extract website data for personalization context, analyze prospect social media presence to identify relevant talking points, generate contextually-aware email sequences (7 touchpoints from initial outreach to break-up emails), execute parallel LinkedIn DM campaigns with problem-framing and value-driven messaging, and automatically track engagement metrics (opens, sends, replies, bounces) across both channels — empowering the sales team to scale their outreach efforts while maintaining personalized, consultative conversations that resonate with childcare facility decision-makers.

Pipeline capabilities

  • Targeted prospecting tuned to childcare operators and related buyer personas
  • Site and profile scraping to ground every message in real context
  • Multi-step email programmes with tone-appropriate follow-ups and break-up paths
  • LinkedIn automation with parallel threads and value-led framing
  • Reply detection, bounce handling, and CRM sync for reporting and handoff

Outcomes

Sales motion scaled without linear growth in manual copywriting and admin
Higher relevance per touch through social and site-informed messaging
Unified visibility in Salesforce across email and LinkedIn performance
Team capacity shifted from drafting to closing qualified conversations

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